CONTACT MAIXI

让每一种需求,清楚抵达。Let every request arrive clearly.

无论是选购产品、为团队集中采购,还是洽谈渠道合作,都可以选择对应事项联系我们。For product selection, team purchasing, or retail partnerships, choose the relevant topic and contact us directly.

TALK TO MAIXI

选择你想沟通的事项。Choose what you would like to discuss.

选择购买、企业采购或渠道合作,邮件会自动带上对应主题。Choose purchase, business procurement, or retail partnership; the email will include the matching subject.

  1. 01

    购买咨询Purchase enquiry

    告诉我们你所在的地区、感兴趣的型号与主要使用场景,便于继续确认产品和购买方式。Tell us your region, the model you are considering, and your main use case so we can confirm the right product and purchase path.

    咨询购买Purchase enquiry
  2. 02

    售后与使用支持After-sales and product support

    写明产品型号、购买渠道、问题现象与已经尝试的操作,便于支持团队继续处理。Include the product model, retailer, issue, and steps already tried so the support team can continue the case.

    联系支持Contact support
  3. 03

    企业采购Business purchasing

    如需团队配备、礼赠定制或批量采购,请说明目标型号、数量与预计时间。For team equipment, gifting, customization, or volume purchasing, include the target model, quantity, and expected timing.

    企业采购Business purchasing
  4. 04

    渠道合作Retail partnership

    欢迎零售、分销与品牌伙伴来信,介绍业务方向、覆盖区域与合作设想。Retail, distribution, and brand partners can introduce their business focus, coverage, and proposed partnership.

    渠道合作Retail partnership
  5. 05

    媒体与品牌联系Media and brand contact

    如需采访、资料或品牌合作,请说明机构、主题、使用范围与预计时间。For interviews, materials, or brand partnerships, include your organization, topic, intended use, and timing.

    媒体联系Media contact
  6. 06

    隐私联系Privacy contact

    如需咨询个人信息与隐私相关事项,请在邮件中说明请求类型;不要发送密码或验证码。For privacy requests, state the request type in your email and never send passwords or verification codes.

    隐私联系Privacy contact

BEFORE YOU WRITE

让一封邮件带上足够的信息。Give us enough context in one email.

不需要复杂表格。写清下面几项,我们就能更快理解并回复。No complex form is needed. Include the details below so we can understand and respond faster.

  1. 购买咨询Purchase enquiry地区、型号、主要使用场景Region, model, and main use case

    帮助我们理解你在什么环境下使用,以及正在关注哪一款产品。This helps us understand your environment and the product you are considering.

  2. 企业采购Business purchasing目标型号、数量、预计时间Target model, quantity, and timing

    如果涉及团队配备、礼赠或定制,也可以一并说明用途和需求范围。For team equipment, gifting, or customization, include the intended use and scope.

  3. 渠道合作Retail partnership业务方向、覆盖区域、合作设想Business focus, coverage, and proposal

    简要介绍现有业务与希望展开的合作方式,方便从同一背景开始讨论。Introduce your current business and the partnership you would like to explore.

产品使用与售后问题,请前往服务与支持页面;邮件中请勿发送支付密码、验证码等敏感信息。For product use and after-sales issues, visit Support. Never send payment passwords or verification codes.

服务与支持Support

START A CONVERSATION

从一封清楚的邮件开始。Start with one clear email.

选择与你需求最接近的主题,把所在地区、关注型号或合作方向告诉我们。Choose the closest topic and tell us your region, product model, or intended partnership.

咨询购买Purchase enquiry产品支持Product support